Use it to prepare questions, understand the service pathway and decide what to confirm with a provider.
What to know
Have the child’s vaccination record available when contacting a provider. Ask whether the branch reviews the relevant age group, whether an appointment is required, what documents to bring and how current availability is confirmed. A directory listing is not a live stock statement or a personalised vaccination schedule. Suitability and timing require review by an appropriate healthcare professional.
Questions to take to the provider
- Does this specific branch currently provide the service?
- Which professional will assess or support the child, and what are their credentials?
- Is a referral, appointment or prior report required?
- What should the family bring, and how will the next step be explained?
Continue to relevant care
Limitations
This guide cannot determine which professional, assessment or treatment is appropriate for an individual child. Confirm branch services and current availability directly with the provider.

