Use it to prepare questions, understand the service pathway and decide what to confirm with a provider.
What to know
Start with the child’s immediate task: routine paediatric care, vaccination, a developmental assessment, or a specific therapy. Confirm that the branch—not only the organisation—offers the required service. Check address, current contact route, appointment or referral requirements, age range and when the information was observed. Unknown values are not negative ratings; they mean the platform does not yet have dependable evidence. For urgent or emergency symptoms, use an appropriate emergency service rather than a directory.
Questions to take to the provider
- Does this specific branch currently provide the service?
- Which professional will assess or support the child, and what are their credentials?
- Is a referral, appointment or prior report required?
- What should the family bring, and how will the next step be explained?
Continue to relevant care
Limitations
This guide cannot determine which professional, assessment or treatment is appropriate for an individual child. Confirm branch services and current availability directly with the provider.

